LISTING MANAGEMENT

Creating and uploading the content to Takealot is only a fraction of what we do to manage your brands. We like to call Takealot the “Wild West”- and what we mean when we say this is that it’s truly a platform where anything can happen at any time. We work directly with Takealot seller support to resolve any issues, from a title that has been changed by a rogue seller, to images showing a completely wrong product, our team will not stop working until the issue is resolved. In addition to case support, we coordinate with Takealot on customer interactions. We answer all customer questions and handle any returns or concerns from the customers right in-house. We monitor return rates daily, to ensure that things are being sent and delivered in a way that guarantees customer satisfaction.